Terms of Service

These terms are between you and Sports Solutions Consulting, LLC., and they apply when you create an account, sign in, or use the service in any way. If you are agreeing on behalf of an organization, you are confirming you may bind it.

Every email address that signs in to the client portal has to be unique across the whole system. One account may carry a main contact and one colleague, each with their own address and their own password — sharing a single login is not permitted, and not only as a rule: an audit trail cannot tell two people apart if they sign in as one.

Keep your password to yourself and tell us promptly if you think somebody else has it. Media outlets sign in with a code sent to their email address, so the mailbox is the credential; look after it accordingly.

The first 50 attendee applications on your account are free. That allowance is per ACCOUNT and spent once, for the lifetime of the account: it is not 50 a month and not 50 an event, and it does not come back.

Nothing is asked of you until it runs out. Beyond it the service continues and invoices — see section 4 — rather than stopping at the 51st applicant or refusing an application, so nobody is turned away mid-event by a billing rule.

Once the free allowance is spent, attendee applications cost 99 cents each. Only applications beyond the first 50 are charged for; nothing else on the account carries a fee, and there is no subscription or minimum.

Billing is monthly and IN ARREARS. On the 1st of each month we count the applications your events received during the calendar month just ended, multiply by the price, and charge the card on file. You are never billed in advance, and a month in which no billable application arrived produces no charge.

The card is added through Stripe, on a page Stripe hosts. We never receive or store your card number — the Privacy Policy, section 7, sets out exactly what is and is not held. You may replace or remove the card at any time from the billing page.

After each successful charge we email a receipt naming the card used and showing how the amount was arrived at.

If a charge is declined we email you, and the account is suspended until a payment succeeds. Suspended means you can still sign in and reach the billing page, but not review or approve anyone. Your events keep running and applications keep arriving; nothing is deleted, and updating the card restores the account.

Refunds are unlikely to be approved because all charges are actually billed in arrears for services successfully delivered, however refunds will be considered on a case by case basis given extenuating circumstances.

Price changes are possible at any time, but because charges are made in arrears, notification of any change will be at least two weeks before the start of a billing cycles month, and will be prominent on the client portal website.

Accreditation decisions are yours. The service records and supports them; it does not make them, and it takes no position on who should or should not be credentialed for your event.

You decide what your application form asks for, and you are responsible for having a lawful reason to ask for it. Identity document details and photographs are sensitive, and asking for more than an event needs is your risk to weigh.

If you share a report outside your organization, you decide who receives it and you answer for that decision. A report can name individual journalists and their outlets, and a share link shows whoever opens it everything the report contains. We give you a link for one named person, a code sent to their address, an expiry, a revoke button and a record of every time it is opened — and none of that stops a recipient forwarding it or photographing the screen. Share only with people entitled to see the people named. The Privacy Policy, section 8, sets this out in full.

You are entering personal data about colleagues. You confirm you are entitled to do so, that they know about it, and that what you enter is accurate and current — including identity documents and their expiry dates.

Apply only for people who genuinely work for or regularly publish through your outlet. Filing for somebody who does not is misuse of the service and grounds for closing your account.

Do not attempt to reach data that is not yours, probe or interfere with the service's security, submit anything unlawful, upload malware, or use the service to harass anybody.

Automated bulk access is not permitted without our written agreement. Testing rate limits or sign-in throttling against the live service is not permitted at all — it affects other people's ability to sign in.

Where the service produces an AI-assisted summary of an applicant's public record, that summary is an aid to your judgement and nothing more. It is generated by searching public sources, it can attach the wrong person's record to an applicant, and it comes with its sources so you can check it.

You must not treat it as a finding of fact, and you must not use it as a background check or a character assessment. Decisions taken on it are yours.

This is an early-stage service and it is provided as it is, without any uptime commitment. Features described on the marketing pages may not all be built yet; where a screen says something is not built, that is the accurate statement.

We may change, suspend or withdraw parts of the service. Where a change would lose you data or break something you depend on, we will give you reasonable notice.

The data you put in remains yours. We use it to provide the service and as described in the Privacy Policy.

There is no current ability for clients, media outlets, or event-credentialed attendees to access and export all data about them and their use of the system, email us directly to make such a request: Privacy@MediaCredentialing.com.

You may stop using the service at any time. We may suspend or close an account that breaches these terms, and will say why unless there is a reason not to.

LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY (NOR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SUPPLIERS) WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, OR ANTICIPATED SAVINGS, OR ANY LOSS, CORRUPTION, OR UNAVAILABILITY OF DATA, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, STATUTE, OR ANY OTHER THEORY, AND WHETHER OR NOT THE PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND EACH PARTY'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE WILL NOT EXCEED THE TOTAL FEES PAID OR PAYABLE BY CUSTOMER TO PROVIDER UNDER THIS AGREEMENT IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. These exclusions and this cap are cumulative and not per-incident, apply even if any limited remedy is found to have failed of its essential purpose, and form an essential basis of the bargain reflected in the fees; provided, however, that they do not apply to (i) death or personal injury caused by a party's negligence, (ii) a party's gross negligence, willful misconduct, or fraud, (iii) Customer's obligation to pay fees, or (iv) any liability that may not be excluded or limited under applicable law.

Event organizers can send text messages through the service to the people credentialed for their events. The program is event notices: urgent, time-sensitive messages about an event the recipient has applied to or been credentialed for. It is never used for marketing.

As a media outlet, your answer to the text-message question on the media contact form decides whether events may text the people you apply for. By answering yes you confirm that you are authorized to give that permission on their behalf and that they know they may receive such messages. You can change the answer at any time from your outlet’s details page.

As an event organizer, send text messages only about your own event, only when the notice is urgent or time-sensitive, and never to promote anything. You are responsible for the content of what you send.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help; support is also available at Support@MediaCredentialing.com. Mobile carriers are not liable for delayed or undelivered messages.

The Privacy Policy, section 13, sets out what is kept about text messages and who it is shared with.

Changes to these terms appear on this page, and the date under the heading is when they last changed.

These terms, and any dispute arising out of or relating to them or to the service, are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any suit, action or proceeding arising out of or relating to these terms or the service must be brought exclusively in the state or federal courts located in the State of New York, and each party consents to the personal jurisdiction of those courts and waives any objection that the venue is inconvenient or improper.